TERMS AND CONDITIONS

Last updated: 23rd November, 2025

Welcome to Apostol Mobile Physiotherapy.

By using this website, booking an appointment, or receiving treatment, you agree to the following Terms and Conditions. Please read them carefully

1. About Apostol Mobile Physiotherapy

Apostol Mobile Physiotherapy (“we”, “our”, “us”) is a mobile physiotherapy service owned and operated by Daniel Apostol, MSc Advanced Physiotherapy (Neuromusculoskeletal).

We provide physiotherapy assessment and treatment **at the patient’s home, workplace, or preferred location**.
Our services are fully compliant with UK professional standards and delivered in accordance with HCPC and CSP guidelines.

2. Use of This Website

By accessing this website, you agree to:

  • Use the site for lawful purposes only
  • Not interfere with the functionality or security of the site
  • Not attempt to copy, modify, or redistribute any content without permission

We reserve the right to update or modify any part of the site at any time.

3. Booking Appointments

Appointments can be booked directly through the website using our online booking system.

When booking, you agree to provide accurate information including:

  • Full name
  • Contact details
  • Location for your session
  • Relevant medical information (if required)

Your appointment is not confirmed until you receive a confirmation message or email.

4. Payment Terms

Payment is required at the time of booking or immediately after the session, depending on the arrangement agreed between you and Daniel Apostol.

Accepted payment methods may include:

  • Bank transfer
  • Online payment
  • Debit/credit card
  • Invoice (if agreed in advance)

All prices listed on the website are in **GBP (£)** and include any applicable fees unless clearly stated otherwise.

5. Cancellations & Rescheduling

We understand that things can change.
However, to manage time and travel effectively, we require:

At least 24 hours’ notice to cancel or reschedule an appointment.

If less than 24 hours’ notice is given:

A late cancellation fee of 50% of the session cost may apply.
Missed appointments without notice may be charged at 100% of the session cost.

If we need to reschedule due to unforeseen circumstances (illness, emergencies, travel disruption), you will be notified as early as possible.

6. Treatment & Risks

Physiotherapy involves movement, exercise, and manual techniques.
By booking a session, you acknowledge that:

  • You understand the nature of physiotherapy treatment
  • You will inform Daniel of any relevant medical conditions
  • You will follow guidance for your safety
  • Treatment outcomes vary and cannot be guaranteed
  • You participate at your own risk

You may withdraw from treatment at any time.

7. Home Environment & Safety

Because treatment occurs in your chosen environment, you agree to:

  • Provide a safe, clean space for the session
  • Ensure pets, hazards, or obstacles are removed
  • Notify Daniel of any access issues (stairs, parking, etc.)

Daniel reserves the right to refuse treatment if the environment is unsafe.

8. Confidentiality & Data Protection

We strictly follow GDPR and HCPC confidentiality standards.

Any personal or medical information you share will be:

  • Used only for clinical or administrative purposes
  • Stored securely
  • Never shared without your consent unless legally required
  • Deleted when no longer necessary

For full details, see our Privacy Policy page.

9. Medical Emergencies & Limitations

Physiotherapy is not a replacement for urgent medical care.
If Daniel believes your condition requires imaging, GP review, or specialist referral, he will advise you accordingly.

In emergencies, you should contact 111 or 999.

10. Liability

Apostol Mobile Physiotherapy is not liable for:

  • Injuries caused by not following treatment advice
  • Delays due to weather, travel, or unforeseen circumstances
  • Misuse of exercises or equipment outside sessions

Nothing in these terms excludes liability where prohibited by UK law.

11. Website Content & Accuracy

All content on this website is for general information only.
While we aim to keep information accurate and up to date, we make no guarantees regarding:

  • Completeness
  • Accuracy
  • Reliability

We may update content at any time without notice.

12. Changes to These Terms

We may update these Terms & Conditions periodically.
Any changes will be posted on this page with an updated date.

13. Contact Information

If you have questions about these Terms, please contact:

Daniel Apostol
Apostol Mobile Physiotherapy
Email: Daniel@apostolmobilephysiotherapy.com
Phone:+44 07714924007‬

To ensure your first appointment is tailored to you, Daniel offers a complimentary 15-minute telephone consultation. This brief call helps him understand your condition and discuss how he can help. Your appointment details will be finalised during this conversation